Refund policy
Shakewell Fresh Protein Refund Policy
Last Updated: 1/22/24
At Shakewell, we are committed to providing our customers with a product that delights and satisfies them. If, for any reason, you are not completely happy with your purchase, we offer a straightforward refund policy.
100% Satisfaction Guarantee: We stand behind the quality of our products/services and offer a 100% satisfaction guarantee. If you find yourself dissatisfied with your purchase, you may request a refund within 90 days from the date of purchase.
Eligibility for Refund: To be eligible for a refund, the following condition must be met: Th e refund request must be made within 90 days from the date of purchase.
How to Request a Refund: To initiate a refund, please contact our customer support team at team@getshakewell.com with the subject line "Refund Request." Include your order number, the reason for the refund, and any pertinent details to help us improve based on your feedback.
Refund Process: Upon receiving and approving your refund request, we will process the refund to the original payment method within 5 business days. Please note that it may take additional time for the refund to reflect in your account.
Contact Information: If you have any questions or concerns about our refund policy, feel free to reach out to us at team@getshakewell.com.
Shakewell reserves the right to update or modify this refund policy at any time without prior notice.
Thank you for choosing Shakewell.
Sincerely,
Shakewell
team@getshakewell.com